You already have the data. You just can't explain it to your CFO.
No expertise required:
No account neededFree to startShareable link ready
Retaining existing customers is 5–25x less expensive than acquiring new ones, yet post-purchase experience remains unstructured.
NPS of 32 sits below the retail category average of 45 (Qualtrics XM Institute, 2024).
Answer 6 questions. Get a consulting-grade deliverable.
Your industry, business model, size, customer journey pain points, and rough numbers. Pill selects — no free-form prompts. Takes under 5 minutes.
The CXPA CX framework and McKinsey's Situation-Complication-Question-Answer structure run silently. You never need to know either exists.
A shareable link, readable by anyone. Your CFO sees a clean document with cited sources and derived ROI figures — not a SaaS platform.
Pay per deliverable.
No subscription.
One business case costs 1 credit. Purchase only what you need. Credits never expire.
Common questions.
Answer 6 questions about your industry, company size, customer journey pain points, and rough financials at boardin.net/survey. Boardin applies the CXPA CX framework and McKinsey SCQA narrative structure to produce ROI projections, initiative recommendations, and a shareable presentation backed by Tier-1 research — in 5 minutes.
AI-native CX consulting applies CCXP-certified methodology and McKinsey consulting frameworks through AI, rather than through a team of consultants. Boardin encodes the CXPA CX framework, SCQA executive narrative structure, and Tier-1 evidence sourcing so CX practitioners receive consulting-grade deliverables without the 6-week engagement timeline or the $50,000+ consulting fee.
CX ROI is typically modeled across three levers: churn reduction (recovered revenue from retained customers), NPS referral uplift (revenue from promoter referrals), and operational cost savings (reduced service volume from better experiences). Boardin builds a custom ROI formula for your industry, business model, and specific metrics — grounded in evidence from McKinsey, Gartner, and CXPA so your CFO can verify the inputs.
Boardin generates a custom ROI analysis based on your company's data, modeling revenue recovery from churn reduction, referral revenue from NPS improvement, and cost savings from operational efficiencies. All projections are grounded in evidence from McKinsey, Deloitte, Gartner, and CXPA so your CFO can verify the methodology.
SCQA (Situation, Complication, Question, Answer) is McKinsey's pyramid storytelling structure. It frames your business case as: the current situation, the complication that demands action, the question leadership must answer, and your recommended answer with financial proof. Boardin structures every business case in SCQA format automatically.
No. Boardin was built so you don't need CXPA or CCXP knowledge, prompt engineering skills, or consulting experience. You answer 6 plain-language questions. Boardin handles the CXPA framework, SCQA structure, ROI analysis, and evidence sourcing automatically.
New accounts receive 2 free credits. One credit generates one complete CX business case including ROI analysis, financial projections, initiative recommendations, and a shareable presentation. No subscription. Credits never expire. Paid packages start at 2 credits for $56.
Your next budget meeting is closer than you think.
5 minutes to a CFO-ready business case. No account needed.